THE SMILE COVID19

These days where you have to keep your distance from people, especially when you have to go out to make basic purchases from a home or pharmacy, we come across few people and most of them wearing masks. For prevention and safety, it is recommended and even obligatory in many environments and people, not only for being infected by covid19 but also for infecting others.

We must not forget to value those small gestures between people, such as the possible case of the super cashier who says " good morning " and how her tone of voice, her look and mini gestures convey a touch of affection and calm when they have been for days. with customers with astronomical purchases and nerves on the surface for not finding products they are looking for among other concerns … .

Curious to observe how non-verbal communication has become something fundamental, crucial and of great importance, since a look or gesture now adds more than ever and its interpretation is key to knowing what we are communicating. A smile through the mask is interpreted by the look, the small gestures of the face that can be seen or even the gestures that are performed. The importance of communication continues these days to be key to the few relationships that are held outside the home.

Now more than ever the small gestures that complement verbal communication, all in congruence and balance (following NLP guidelines help), with the use of the most constructive expressions and opinions possible, avoiding stereotypes or generalizations, since as scientists and experts think , the virus does not distinguish between race, language, age, gender or religion ... then respect, calm and a lot of patience to keep going ... without forgetting the importance of communication. This is in our hands.